Game Ready® Representatives are here to help keep you in the game. We recognize Game Ready products and services are an important part of getting you back into action now!

No matter your need, we are here to assist you:

Do you need help operating our products or need technical support?
Are you a patient interested in renting or buying Game Ready?
Are you a patient with questions about your bill or insurance claim?
Are you a healthcare professional or distributor interested in placing an order or getting answers about an order you've already placed?
Are you a healthcare professional interested in prescribing Game Ready?
Patient Authorization Forms

Do you need help operating our products or need technical support?

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Are you a patient interested in renting or buying Game Ready?

Medical Billing/Reimbursement Support
Toll-free support is available Monday–Friday, 8:00am–5:00pm Pacific Time.
Phone: 1.800.859.8206
Asistencia en Español está disponible Lunes a Viernes de 8:30am–5:00pm hora del Pacífico. Favor de marcar extensión 5380.

Our Account Management Specialists will work directly with you and your insurance carrier to verify your benefits and attempt to obtain authorization for coverage of the Game Ready rental or purchase.

The Game Ready System can be rented or purchased. Please follow these simple steps:

1. Obtain a prescription from your healthcare professional.
2. Contact Game Ready at 1.800.859.8206 when you are ready to purchase or rent.
3. We will discuss your payment options with you, confirm your prescription, and send you the appropriate paperwork to complete. Please allow 24 hours for this process.
4. As soon as everything is confirmed and your signed paperwork is received, we will process your order.

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Are you a patient with questions about your bill or insurance claim?

Account Management Services
Toll-free support is available Monday–Friday 8:00am–5:00pm Pacific Time.
Phone: 1.800.859.8206
Fax: 1.866.427.0422

Our Account Management Specialists are available to address any concerns or questions regarding invoices or insurance claims.

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Are you a healthcare professional or distributor interested in placing an order or getting answers about an order you've already placed?

Order Services
Phone: 1.888.426.3732, Option 2
Fax: 1.510.559.9402
Email: customerservice@gameready.com

Order Services Representatives are available Monday–Friday 6:00am–5:00pm Pacific Time. After hours voicemail and email are available for your convenience.  We will respond by the next business day.

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Are you a healthcare professional interested in prescribing Game Ready?

Patient Care Department
Toll-free support is available Monday–Friday, 8:00am–5:00pm Pacific Time
Phone: 1.800.859.8206
Fax: 1.866.427.0422

Our Patient Care Specialists are available to connect you to a local Game Ready representative and answer any questions regarding our drop-ship program in your area.

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Patient Authorization Forms

Patient Rental Agreement
Notice of Financial Responsibility
Supplier Standards
Authorization and Release of Medical Information, Notice of Privacy Practices and Patient Bill of Rights
Patient Orientation Check List and Community Resource Guide
Patient Information Sheet
Credit Card Authorization Form
Common Questions

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